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Pottery Barn

3.5

About this business

Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable. 

Location details

941 Baltimore Pike Ste D300, Ste d300, Glen Mills, PA, 19342, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.553 reviews
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Felipe Castro's profile image
Felipe Castro 
on Google
a month ago

I bought a sectional with Pottery Barn and they promised the delivery for May 13- 27, it is late and they don’t have a clue when it is goin to be delivered. Their customer service is terrible. Nobody helps me, they are lost, totally disorganized. I have a long planned vacation, I am not going to be home for few weeks and when I am back we will have guests. Are they going to seat at the floor? I asked my money back and they refused. No sofa, no money, expensive stuff, $6.2K they really don’t care. Stay away from Pottery Barn,... read more

Marion Davidson's profile image
Marion Davidson 
on Google
3 months ago

Never followed thru with call back was very disappointed with the lack of customer service. 

Kyle's profile image
Kyle 
on Google
6 months ago

Phenomenal staff and great general manager! Very personable and helpful 

CM's profile image
CM 
on Google
6 months ago
Alaina Mayberry's profile image
Alaina Mayberry 
on Google
10 months ago

I ordered flatware from PB back in July... partially paid on a giftcard $190, I owed $19. I provided my debit card to be charged. They said they would ship to me. Its now 3 months later and I have yet to receive my product. I've called every other week for 3 months... on the phone with them 90 mins at a time. They have stolen my money at this point. I'm so very disappointed in their customer service. For what they charge for goods this is absolutely unacceptable. 

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Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.5 star rating with 53 reviews. 

When is Pottery Barn open?

Pottery Barn is closed now. It will open at 10:00 a.m. 

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