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Pottery Barn
- Retail
- Chestnut Hill, MA
About this business
Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable.
Location details
55 Boylston St #5540, Chestnut Hill, MA, 02467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Wonderful experience
Terrible experience - came in determined to buy a few pieces for bedroom. Could not get associate’s attention, they were too busy gossiping between themselves and said feel free to browse don’t pay attention to us. Absolutely unacceptable!
DO NOT ORDER FROM THEM. Spent over 7K, started in April, backorder, then issue after issue. They also charge your card months before receipt. Here we are in July and 2 out of 6 items delivered wrong. To top if off, the lux 700 delivery went completely sideways saying we have to keep wrong pieces and confusion between delivery vendor. Dealing with customer service a nightmare, first time customer, will never be back.
Probably one of the worst experiences of our consumer purchasing lives. We bought a very expensive table from this pottery barn, paid for delivery and assembly. They tried delivering it 3 times, each time they sent the wrong prices and couldn’t properly assemble the table. It’s been over 6 weeks since we ordered the table and we are no where near getting it. They said the earliest they can do is another 4 weeks from now. But who’s to believe once they deliver it it will finally be correct? I highly recommend people to take t... read more
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3 star rating with 103 reviews.
When is Pottery Barn open?
Pottery Barn is closed now. It will open at 10:00 a.m.
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