Pottery Barn's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pottery Barn

3.8

About this business

Location details

1500 Washington Rd Ste 1105, Mt Lebanon, PA, 15228, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.841 reviews
Select a rating
Peggy Groover's profile image
Peggy Groover 
2 months ago

I enjoy shopping at the Galleria Pottery Barn and find their displays and designs align perfectly with my decorating style. The staff is helpful and the merchandise so conducive to buying. I am fortunate to experience regular European travel and shopping. Very similar in the quality and style of products of comparable European stores that I find at Pottery Barn 

Sylvan Altieri's profile image
Sylvan Altieri 
2 months ago

The staff was really nice. This issue was we saw an item we wanted. It was clearly marked 40% off with the tag on it when we brought it to their attention they blamed corporate coding and wouldn’t honor the discount . They just took the tag off. It seems like bad business for pottery barn. If the company policy for will not let the manager do an override, it’s bad business. This is why retail stores are going out of business and people don’t wanna come to these places anymore because customers aren’t treated well so very dis... read more

Michelle Kach's profile image
Michelle Kach 
6 months ago
Barb Mehring's profile image
Barb Mehring 
a year ago

I always enjoy shopping at Pottery Barn and of course I bought some thing because I can never walk away empty-handed. They have beautiful, seasonal decor, quality furniture and something for everyone. 

Chrisann Wirtz's profile image
Chrisann Wirtz 
a year ago

Unless you want to wait months and months for your item, do not shop here. When I ordered my items I was told when to anticipate delivery. I called Customer Service several times thereafter and each time got a different response. In the meantime I have had to pay for my items despite not having received them. One item, a chair, has been in the delivery center for months now, yet before they will deliver the chair I have to wait for a much smaller second item, an item I can carry home from the store, for another four months. ... read more

Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.8 star rating with 41 reviews. 

When is Pottery Barn open?

Pottery Barn is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com