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Pottery Barn
- Retail
- Leawood, KS
About this business
Location details
5150 W 119th St Ste O-1, Leawood, KS, 66209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Was ready to buy sectional I saw online. Walked around for 15min looking vividly at sofas without a single person asking to help and several just standing behind their stations. I finally asked one of them for help on swatches and selecting fabric and color. She pointed me where they were. I decided to look at decor and leave. As I'm walking out that same associate was helping someone with swatches. I'll buy it from your competitors!
Horrible customer service. I was needing help with pillows for 2 sofas. I really enjoyed walking in though and having the employee look at me head to toe and then turn around and go talk to another employee behind the bedding counter. There are plenty of other stores that I can go to to make a purchase and I would rather spend my money there. Oh, and I won’t forget the 2nd time that same employee walked right past me and around me to ask the other people if they needed help.
Was not acknowledged and moved out of the way by an employee helping another customer when I was actively holding a product. Disappointed by lack of respect
I had good experiences in the store in the past. I bought a table today, my friend will go to the store tomorrow to pick it up. I realized I forgot to tell them that I would be working tomorrow. I needed to tell them the name of my friend and I also remembered they didn't give me the leaf ( it is an extending dinner table) but the first woman who answered the call sounded so unhappy, " what can I do for you?!!!" When I told her my friend would be there after 6 o'clock , she asked ," 6 am?!!!" She kept stopping me talking, wh... read more
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3.5 star rating with 139 reviews.
When is Pottery Barn open?
Pottery Barn is open now. It will close at 8:00 p.m.
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