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Pottery Barn

3.6

About this business

Location details

1300 Del Monte Center, Monterey, CA, 93940, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.678 reviews
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M AR's profile image
M AR 
a week ago

Lindo pero nadie te atiende 

Frank Barros's profile image
Frank Barros 
2 weeks ago

Kathryn was absolutely amazing, she really knows her stuff. She greeted us in the furniture area and helped us put together our home. She made it a fun experience and we will be back. 

Jill Dalemar's profile image
Jill Dalemar 
a month ago

There are really nice things here. The customer service is like 2 or 3 stars tho. If you are going to a store like this, and paying these prices, you should get a little better service. I don't like to complain on here, but for a store like this selling tons of breakable items, you'd think they have a way of sending you out the door with the items being nice and safe and not being worried they are going to break. Luckily, I only bought 2 heavy plates and not a whole set. 

Jill Schlenker's profile image
Jill Schlenker 
2 months ago

Worst customer service from a manager she was rude to her employees was bossing. Everybody around. I went to return a comforter that I had purchased. It had not been used and since I gave my phone number and email I was told I had to come into the store to do the exchange so they can look it up as they wouldn’t look it up over the phone when I came to the store. She looked at the comforter and said have you used it and I said no it’s never been used. I said it’s just tied up by these little strings and I don’t have the strin... read more

Marieke Desmond's profile image
Marieke Desmond 
7 months ago

Locked 15 minutes before closing time with no employees in sight and no one answering the phone. 

Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.6 star rating with 78 reviews. 

When is Pottery Barn open?

Pottery Barn is open now. It will close at 6:00 p.m.  

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