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Pottery Barn

3.7

About this business

Location details

1300 Del Monte Center, Monterey, CA, 93940, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.783 reviews
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Terri Fox's profile image
Terri Fox 
a day ago

I’ve never felt confident when it comes to home decorating—even after buying a brand-new home, it’s always been more discouraging than exciting. I would look online for inspiration and shop at various home décor stores, but nothing ever came together in a way that felt warm, inviting, or truly “finished.” I had visited Pottery Barn before and always loved how everything looked, but I couldn’t figure out how to recreate that same feeling in my own space. That completely changed when I met Linda. From the moment we connected, ... read more

Laural's profile image
Laural 
4 days ago

We’ve had the pleasure of working with Kathryn, a design consultant at Pottery Barn, for the past year and a half, and the experience has been fantastic. She has helped us thoughtfully refresh multiple areas of our home, including the bedrooms, living room, and dining room. Kathryn has a great eye for pulling everything together—from larger furniture pieces and rugs to picture frames and the small finishing touches that really complete a space. She’s been patient, collaborative, and consistently helpful throughout the entire... read more

Chandler Frame's profile image
Chandler Frame 
a week ago

Great store with a nice inventory. Michelle was so kind and helpful in our couch search. Great experience here! 

Emma L.'s profile image
Emma L. 
2 weeks ago

This place has one of the worst customer service experiences I’ve had. I came in ready to buy a floor sample and asked a simple question about packaging and taking it home the same day. One associate said she was busy (fair), but other staff members either avoided eye contact or seemed unwilling to help. They missed a sales that day because nobody cared to help. Not just a one-off visit. Each time I’ve come in, I’ve felt dismissed and unwelcome. On several occasions, when I’ve asked simple questions, the responses felt annoy... read more

Melanie Chen's profile image
Melanie Chen 
a month ago

Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.7 star rating with 83 reviews. 

When is Pottery Barn open?

Pottery Barn is closed now. It will open on Monday at 9:00 a.m. 

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