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Pottery Barn
- Closed
- Opens 9:00 a.m. Monday
- Furniture Stores
- Algonquin, IL
About this business
From our design floor in San Francisco to our stores around the world, our end-goal remains the same: To help our customers live a more functional, beautiful, and comfortable life at home.
Location details
ALGONQUIN COMMONS, 2000 S Randall Rd, Algonquin, IL, 60102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | Closed now |
| Sun | Closed |
We spent 20k through this store in Feb and still have not received our sofas ($7k), as the delivery dates constantly shift out further. We were supposed to have a 2,500 sofa delivered last week, but apparently PB lost it and now I cannot get their “Concierge” to even respond to me. I left a message for this store a week ago and no one has returned my call after being told the manager we worked with is no longer there but the new one would call us by the next day. So we have already paid this custom piece off and it is nowher... read more
As a longtime customer and fan of Pottery Barn I was really disappointed in my recent rug buying experience. Associate communication was very disjointed and resulted in my getting incorrect information. Samples are displayed and size/color chosen are ordered. New policy now has the 10% shipping charges applied whether shipped to home or customer pick up. My shipping charge would have been $129. I ended up only buying one (smaller) rug because it was exactly what I was looking for in a challenging space. I purchased the large... read more
The delivery guys were very efficient and the furniture arrived in perfect condition.
Last year, I went in to look at stockings before ordering online and having them personalized (since they are non returnable). The lady asked me if she could help me and i said, that i was good and why i came in. I was so appalled by her response that I still think about it year later. She said to me “Well it’d be nice if you’d make a purchase in store so that we can stay open..” I was only buying the stockings because they were on sale with free shipping online. I did not see any sale signage in store. It seemed to be onlin... read more
I stopped in the Algonquin Commons store today first time every in one of their stores the place looked pretty cool at first but then I started to notice that everything on the shelfs looked like it been sitting there for two years it was dusty and all smudged on the glass items so I found this little chrome and glass shelving unit looked really cool it was $299.00 and the lady tells me oh it's the last one but I can sell you the floor display so I get to the register and tells me oh you saved $30 today this item just went u... read more
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3.5 star rating with 39 reviews.
When is Pottery Barn open?
Pottery Barn is closed now. It will open on Monday at 9:00 a.m.
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