This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Pottery Barn
- Furniture Stores
- West Des Moines, IA
About this business
Location details
101 Jordan Creek Pkwy Suite 11290, Ste 11290, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Today was the 3rd time now we have walked out of this store without purchasing something we intended to purchase due to lack of customer service. Not a single worker offered assistance. After finding one that was attempting to ignore us we were told someone would head over and help. 20 minutes later we grew tired of waiting and left.
Terrible Experience with Pottery Barn We recently had the misfortune of ordering what we believed to be a complete bed frame with headboard from Pottery Barn, only to discover that it was just the headboard. The misleading photo on their website was incredibly deceptive. After realizing this a month before the estimated delivery date, my wife called to cancel the order. The customer service representative assured us we would receive a refund in 3-5 days. Imagine our shock when a day later, we received a refund that was short... read more
Don't order any furniture from Pottery Barn. Trying to refund an order and actually get your money back is impossible and employees will not be honest with you.
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3.7 star rating with 78 reviews.
When is Pottery Barn open?
Pottery Barn is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com