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Pottery Barn

3.2

About this business

From our design floor in San Francisco to our stores around the world, our end-goal remains the same: To help our customers live a more functional, beautiful, and comfortable life at home. 

Location details

2261 Q St NE Ste 2C, Ste 2C, Albuquerque, NM, 87110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2134 reviews
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Kathy Maniscalco's profile image
Kathy Maniscalco 
5 years ago

Customer service on front end is great! Our sofa was ordered during the Thanksgiving sale, and has been delayed TWICE! this is ridiculous - it shouldn't take 4 months for make a sofa! We called customer service on order and didn't get an answer - they couldn't give info on why it was delayed, just that it was delayed. NOT GOOD back end customer service. 

Robert Sanchez's profile image
Robert Sanchez 
recommend  Recommended
5 years ago

friendly people and great shopping experience... 

John Kaltenbach's profile image
John Kaltenbach 
5 years ago

Even though I made every payment early, they charged me a full years interest on the promotional account because there were two different due dates based on when the furniture was ordered and the statement due date. I won't shop there again. What they did was unethical. 

Karla Rowe Champlin's profile image
Karla Rowe Champlin 
8 years ago

I love Pottery Barn, but right now I'm not too happy. I bought two Emery linen/cotton drapery panels from your store and had them shipped to me in Santa Fe. When I took them to the cleaners to have pressed I found a soil mark on one of the panels so I shipped it back and had another panel sent to me. I had that one pressed and when we hung them tonight one of the panels was three inches shorter than the other. So now I have to return that one and order another and pay another $20 to have it pressed along with the shipping ch... read more

Misha Bilichak's profile image
Misha Bilichak 
10 years ago
Carissa Green's profile image
Carissa Green 
11 years ago

Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.2 star rating with 134 reviews. 

When is Pottery Barn open?

Pottery Barn is open now. It will close at 6:00 p.m.  

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