Pottery Barn's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Pottery Barn

3.4

About this business

Location details

350 N Milwaukee St Ste 1094, Ste 1094, Boise, ID, 83704, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4123 reviews
Select a rating
T O's profile image
T O 
a month ago

Always have received excellent customer service from all the staff at PB Boise. I am in there at least once a month and everyone is always so friendly and helpful. I have been to many PBs over the years in North Carolina, Scottsdale and chandler az and Boise PB by far has best customer service. The white glove service group however I have to agree with are very sketchy which is why I love they have the option to ship to store. 

Ronald Hales's profile image
Ronald Hales 
a month ago

Items to explore is like a good story of a treasure hunter. Your mind is placing items in imagery of your home and what visitors will see as you set it up. Fascinating as glass, wood, rug, and so many things are uncovered, examined, and wondered over. You've got to visit and let your mind enter into its own place of treasure discovery. 

Melissa Nielsen's profile image
Melissa Nielsen 
2 months ago

The sales associates are friendly. However, as I was checking out at the counter the sales associate asked for my email. I said I DID NOT want to be added to PB emails. She told me it was only to send the receipt. Sure enough, 2 days later I am getting slammed with PB marketing emails. The dishonesty is concerning. Also they take their sweet time removing you from emails after you unsubscribe. 

Matt Serlin's profile image
Matt Serlin 
3 months ago

UPDATE: Decided to spend the gift card they gave me for my initial awful service and shock of all shocks, they are STILL awful! Stood in the store without being acknowledged...when I finally was, it was clear I was putting the woman out asking about a lamp. She told me it was the only one they had, what it cost and that she'd have to have a manager ok selling it. Took her a while to figure that out and then came back and said, "well that price was only for the base and the lampshade would be more and she'd still have to get ... read more

Alex G's profile image
Alex G 
3 months ago

Incredibly helpful staff. Elisa and Luca were eager to help and got us all squared away with our purchase. 

Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.4 star rating with 123 reviews. 

When is Pottery Barn open?

Pottery Barn is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com