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Portmans Castle Hill
- Retail
- Castle Hill, NSW
About this business
Location details
1 Castle Hill Rd, Castle Hill, NSW, 2154, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
the lady who was working on the 4/11, you are absolutely lovely. she was super friendly and helpful when i asked her if they had the dress i was looking for. made my day the was so sweet.
I had a very unpleasant experience with the staff member at the counter in the Portman Castle Tower branch. The middle-aged lady was extremely rude and unprofessional, which made me feel very uncomfortable. She clearly needs further training in customer service and communication. Due to this experience, I will not be returning to this store.
Rude customer rep! Witnessed customer rep behaving rudely with the customer, quite disrespectful and unprofessional, will not shop here.
Walked in with no idea where to look, the lovely young lady (didn’t get her name) asked what I was looking for and came back with exactly what I needed. Customer service and care was excellent and I haven’t walked out of a store satisfied in a long time.
Thank you to the wonderful staff, Kathryn who helped us with the purchase on 6/7/2025. She was very helpful, excellent customer care and service. Highly recommended.
Frequently asked questions about Portmans Castle Hill
How is Portmans Castle Hill rated?
Portmans Castle Hill has a 3.3 star rating with 39 reviews.
When is Portmans Castle Hill open?
Portmans Castle Hill is closed now. It will open at 9:00 a.m.
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