Portmans Birkenhead Point Factory Outlet

Louie Anne Aquitania 

on Google

3 weeks ago

Amazing selection, i was served by Joanne, she hellped me a lot, there was another very rude custome abusing the staff during our visit and i think the staff did very well under the circumstances, i dont know why people abuse retail staff so much these days. 

Chef Adam 

on Google

3 weeks ago

My wife visited the Portmans in Birkenhead today. She came home in one of the best moods after having a terrible week. She told me that we had to write a review thanking Jo & Gracie for their wonderful customer service and assistance in store today. My wife was particularly impressed with the service she received in the change room as these ladies offered many styles and colours & variety to choose from. My wife will be very happy to visit this store again as we have recently moved close the area and will be visiting more fr... read more

Bo Lee 

on Google

2 months ago

Very poor experience from start to finish. The store was meant to open at 10:00, but the staff with the key didn’t arrive until after 10:10. Despite customers waiting outside, there was no apology or sense of urgency and told to wait while they got ready. While I waited, another customer arrived and was served first, even though I had been standing there the whole time. No acknowledgment, no courtesy. When I finally collected the item that was supposedly put aside for me, it had a visible scratch. I asked for a further disco... read more

Tsaschikher Batjargal 

on Google

4 months ago

I had such a great experience here! Even though the store was super busy, Annie (a lovely South Asian girl) was so fast, attentive, and helpful. She helped me find my size, recommended some new items (I ended up loving one of them!), and made the whole shopping trip so much easier. Really appreciated her friendly attitude and effort—it honestly made my day. Thanks Annie!