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PORCELANOSA Chestnut Hill
- Retail
- Chestnut Hill, MA
About this business
With more than 400 tile, kitchen and bath showrooms in over 120 countries worldwide and over 40 years of experience, the Porcelanosa Group is a major presence in the tile, kitchen and bath industries today. With a vertically integrated model that comprises manufacturing, distributing and retailing, Porcelanosa enables its clients to directly and effectively source from the manufacturer its wide product offerings. Quality, innovation and a passion for detail are combined to create aesthetically pleasing and functional product... read more
Location details
55 Boylston St, Chestnut Hill, MA, 02467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
So product is nice looking I'll give them that! Issue is they have terrible customer service and shipping issues. If you have a deadline for your project don't get your stuff here. We had two major issues. 1) they charged us for shipping twice bc all items were ready but one and If you break up the shipping you pay twice. That second shipping was supposed to come on a specific day and time so hired contractor to come that day and they cancelled it saying "the truck never left". They refused refund that extra shipping fee. 2)... read more
I walked in and no one could be bothered to greet me or look up from their computers, even though I was the only person in the store. I looked around and no one asked if I needed any help (I did), so I left. There are plenty of other places where I'd feel welcome and deserve my business.
I would shop elsewhere. The shopping experience was nice, once you place an order, that is where it gets bad. No easy way to check your order status, round and round on a "press 1", "press 8", no way to speak to anyone. Delivery take much longer than expected. I would avoid, I am sorry to say.
I would shop elsewhere. The shopping experience was nice, once you place an order, that is where it gets bad. No easy way to check your order status, round and round on a "press 1", "press 8", no way to speak to anyone. Delivery take much longer than expected. I would avoid, I am sorry to say.
Frequently asked questions about PORCELANOSA Chestnut Hill
How is PORCELANOSA Chestnut Hill rated?
PORCELANOSA Chestnut Hill has a 3.4 star rating with 15 reviews.
When is PORCELANOSA Chestnut Hill open?
PORCELANOSA Chestnut Hill is open now. It will close at 6:00 p.m.
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