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Porcelanosa
- Retail
- Manchester, Manchester
About this business
Location details
Water St, Manchester, Manchester, M4 4AF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Nice service, Maria was kindly and bring me accurate suggestions for my new kitchen and bathroom
One of the worst customer service experiences I’ve ever had. Porcelanosa Manchester is absolutely awful when it comes to how they treat customers. No matter how much money you spend, they simply do not care. Once they’ve taken your payment, you are completely on your own. After the purchase, there is zero assistance whatsoever — calls go unanswered, problems are ignored, and any expectation of support is met with indifference. The attitude is dismissive and unprofessional, making you feel like an inconvenience rather than a ... read more
Terrible customer service and non-existent aftercare. Porcelanosa Manchester is a huge disappointment. The customer service is terrible — absolutely terrible. Once they’ve made the sale, they have no interest in helping you at all. After-sales care is completely non-existent, and any issues are met with indifference rather than support. For a brand that claims to be premium, the lack of care and professionalism is unacceptable. I would not recommend dealing with this showroom.
How come we never see anyone in here? Leave a like if you’re thinking the same thing
Massive thanks and appreciation to Iliana Ceballos from the Manchester Store who provided me with the best customer service regarding a replacement floor tile. I would highly recommend the Store and its friendly staff.
Frequently asked questions about Porcelanosa
How is Porcelanosa rated?
Porcelanosa has a 4.1 star rating with 113 reviews.
When is Porcelanosa open?
Porcelanosa is open now. It will close at 6:00 p.m.
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