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Popular Bank

3.0

About this business

Location details

918 Seneca Ave, New York, NY, 11385, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.029 reviews
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Barbie Gomez's profile image
Barbie Gomez 
a year ago

Sharlyne is amazing she alwayssss helpful n sweet .. thank u 4 everything ... keila rosario krr is jus amazing my girl.. alwayssss smiling great spirit all the times ,thoughtful care humble,n funny .. Hanna ditkoushe great job.. Elsa c. Rovayo great job n cristina is amazing thanks ya all 4 a great job... CYNTHIA V . ALWAYSSSS DOES A GREAT JOB ... SHES DOPE .. AWESOME CUSTOMER SERVICE ALWAYSSSS HELPFUL PLEASANT HUMBLE GREAT VIBE N SPIRIT THANKS YA ALL LADIES someone high call me I have a concern 

Alex Canizare's profile image
Alex Canizare 
2 years ago

Popular Bank is the worst bank. I completely understand the vestibule area where the ATM's are at being closed during certain hours for safety reasons, but being unable to access them AT ALL on after closing hours and weekends is unacceptable. Customers that work and are not able make it to the bank during business hours can't take out their money. That is unacceptable! I even called customer service to complaint and was informed that this is the new rule. How can a customer get their money? The ATM hardly works. At least ad... read more

manny carr's profile image
manny carr 
2 years ago

I can’t even get to the atm inside to withdraw money because the card doesn’t open the door EVER and the workers inside don’t even have the decency to open it for me even though they see me trying to open it with my bank card! 

dayro heredia's profile image
dayro heredia 
2 years ago

My mother is in her deathbed, I’m the POA, beneficiary& next of kin but still I was met with disdain and a struggle for her even to pull up my name in the system even though I have all proper documentation. The manager didn’t want to accept my name on the account even though I’m in the system. It’s unfortunate even though I provided all proper information, they still made me wait and have more stress on top of my mother being in her deathbed. I am the beneficiary and once my mother passes I will close this account and never ... read more

Michelle Tlacoxolal's profile image
Michelle Tlacoxolal 
2 years ago

The supervisor here, I believe her name is Silvia was rude and dismissive. Didn't seem like she cared to help the client and was not informative at all. 

Frequently asked questions about Popular Bank

How is Popular Bank rated?

Popular Bank has a 3 star rating with 29 reviews. 

When is Popular Bank open?

Popular Bank is closed now. It will open on Monday at 9:00 a.m. 

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