Poppy Bank

Michael Goss 

on Google

a month ago

Let me start by saying I've been banking around for quite some time and for my savings needs, I've been with Poppy Bank the longest. Having held 3 savings account for well over a year, you would think the star rating would be higher than 1, but let me explain. The problems with this bank only started the third quarter of last year and that exposed how disillusioned they were and extremely empathetic. On the end of October, signing into my online banking, I noticed that one of my accounts was missing, entirely. Upon logging i... read more

D C 

on Google

6 months ago

Long story short, their systems and processes need work. I wouldn't trust my hard earned money going into any of their systems. They first reject my application, then I get a call that it was approved. I get help into the platform and I start my deposit. After all the time and effort, they cancel the transaction and remove my account without any notice. This was reported to the authorities. They wanted me to reapply to fix things after all of the problems, no thank you. One star for the customer support, but the actual busin... read more

Madison Rockowitz 

on Google

7 months ago

The bank itself is not busy, clean and efficient. However the teller Tracee was very rude to my boyfriend and I. We had never deposited a check before or been in Poppy bank, and needed to be explained the process as our new landlord banks with poppy, (we have only ever banked and payed rent online). She seemed irritated and inconvenienced. We were the only customers in line, and when new people came through she made a remark regarding us taking up time and now there were other customers. Really bizarre interaction. 

Michael H 

on Google

9 months ago

I opened business and personal accounts in Santa Rosa recently and everyone that I have come in contact with to complete the process have been great to work with.