Pooches' Playtime

Beware – An employee left a window open and my dog got out. My dog was later caught next to a freeway off ramp by a motorist.

Bad experience... – We boarded our dog at Poochies Playtime for about 2 weeks while we were out of town at Christmas time this year. We chose Poochies Playtime because we used them this past summer for 2-3 days while looking for a place to live after moving to the area from Virginia. We had absolutely no problems that time and decided to use them again. I called to check on our dog every 2-3 days the whole 2+ weeks we were gone. I was always assured that everything was great and our dog was doing just fine (no problems, I was always told). However, after getting home we noticed our dog's stomach was severely irritated. I had asked Poochies Playtime staff to give him a bath before we arrived so that he would be nice and clean when we got home. It looked like someone had cut his hair and it was very uneven and looked basically like a hack job. I kept a close eye on our dog's tummy area for about a week after arriving back home and it seemed to continue to get redder and more irritated. Our dogs breath also smelled very bad, which was not the case before we left him. I eventually took him to a vet to be checked out and she prescribed him antibiotics. I contacted the Poochies Playtime owner my e-mail a couple times (back & forth) to tell her my concerns. Among other comments, she stated "Other points to consider are that he became aggressive, bit other dogs and a staff member and we can no longer care for him." I e-mailed her back immediately after receiving this message and asked her why this was never expressed to me when we picked him up or even when I had called every 2-3 days while we were gone! She didn't have an explaination, she just said they could not care for him anymore. I was very disappointed in the care my dog received and I wanted to express this to others who might consider using their service. If my dog was aggressive and bit like she said, why didn't she tell me this before I brought up my concerns about the health of my dog after spending time in her care?

Best dog care on the planet – When you treat your dog as if it were your child, you need the best child care out there. Our family (including our Golden Retriever, Foster) recently had to relocate back East; we only wish we could take Pooches with us. For nearly ten years Molly and Jen and their colleagues took care of Foster as if he were their own child. Daily walks allowed us to be at work without feeling guilty. Overnight boarding at the commodious Jerrold street location permitted us to go on vacation, knowing Foster was also on vacation, not in jail/kennel. On occasion, Pooches staffers house sat for us as well. We knew we could trust them to take care of the place as well as our most trusted posession. The walks are great. Foster was often gone for hours, running off-leash with his friends from Pooches and coming home happy and tired. The daily company of other dogs and people goes a long way toward helping to make a social dog who can deal with any situation. I've never written a review for Citysearch before, but I feel compelled to do so to let fellow dog people know about Pooches. Pooches makes having a dog in the city not only possible, but easy-peasy. Now if only they would open a branch in Connecticut.......

Best Dog Care – Molly and Jen and the POOCHES crew - many thanks again to you all for taking care of our dog. My experience with Pooches Playtime was thoroughly excellent. Molly met with me beforehand to observe and get general info. She is utterly professional, loves dogs and understands the relationship between people and their pets. I am convinced that our pup had a better time with Pooches than he has at home! While we were away I emailed to find out how things were going and got a quick response and even a photo. When we came back we met Jen and she told us how much she enjoyed spending time with our pet, which was proven by the enthusiastic way he greeted Jen as we were saying goodbye. It's a huge load off our minds to know Pooches Playtime is here. I highly recommend them!

pooches playtime rocks! Pooches Playtime is where I learned everything I know about taking care of dogs. I worked for Molly and Jen for about 6 months and they ran such a tight ship, when I moved to Wyoming I started my own dog business, running things the exact same way they do. They take special care with each dog, and I never have seen them lose their temper or be careless.

Best dog care in the city! We have 2 HUGE english mastiffs and they love Molly and Jen (the owners of Pooches). Our dogs go on off-leash walks with Pooches and we also use the boarding service. We love it b/c no kennels are used! I have noticed too that my doggies are better at the "come" command since using Pooches for playgroup. I highly recommend Pooches. Erica

was ok.. – was good to go there..!! this is a good place, but the customer service was so so.. that was my first impression... but the final service was good..!!

Editorial Review – Doggie daycare and boarding house provides supervised play rooms with toys and splash pools, group excursions and cage-free overnight stays.