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10 Tremont St, Boston, MA, 02108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:30 a.m. to 5:00 p.m. | |
| Wed | 09:30 a.m. to 5:00 p.m. | |
| Thu | 09:30 a.m. to 5:00 p.m. | |
| Fri | 09:30 a.m. to 5:00 p.m. | |
| Sat | 09:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I appreciate that my request was handled, but I was disappointed with the customer service experience. Some comments about my name and personal questions made me feel uncomfortable during what should have been a simple banking transaction. I hope the staff can be more mindful and maintain a more professional and respectful approach with customers.
The process of getting my bank statement was completed correctly and efficiently. However, during the interaction, I felt uncomfortable because of some personal comments about my name and questions that were not related to the service. I believe customer service should always be professional and respectful, avoiding comments that may make customers feel judged or uncomfortable.
The process was quick, but some personal comments made during the interaction made me feel uncomfortable. I would prefer a more professional approach focused on service.
Jonathan is great!
Pontikes Law, LLC has a 4 star rating with 21 reviews.
Pontikes Law, LLC is closed now. It will open on Tuesday at 9:30 a.m.
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