laloquitademarco on Yellow Pages
8 years ago
03/01/2013, 01:24 AM
First of all, this review should not reflect poorly on the physician, as my daughter never had the opportunity to see him. Having said that, I would like to mention that after waiting for almost two months for the appointment, I received a call from the office to remind me of my appointment and then another call asking if they could "get a little more information." When we arrived for the appointment we were told that we could not be seen because we did not get a referral from our pediatrician. My pediatrician made the appointment so I knew that someone in Polley Dermatology Clinic had messed up my daughters records and/ or just not done their job properly. What was the point of bothering us at home in an attempt to get more information if they were not going to use that information to insure that things went smoothly at the appointment? This issue should have been dealt with before the appointment date arrived. So now we've wasted two months, missed a day of school, and still not been seen by a dermatologist. Our pediatrician has referred us to another clinic, and we will not be going back to Polley. I only rated 1 star because YP would not let me rate them 0.
By the way, they also have a sign posted that if you are not willing to have your picture taken for their records, they will not see you.....how weird is that.