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PoliceTax

3.1

About this business

Location details

121 E Bonita Ave, San Dimas, CA, 91773, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.136 reviews
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Melody Isabela's profile image
Melody Isabela 
on Google
2 months ago

Have the same experience with police tax! This time I opt for online filing instead of waiting for hours in the small house! But little did I know that it will take 2 months from March to end of May! I texted several times and response might be quick but action will take more weeks of waiting! I was forced to file for extension which is the first time! I waited until finally I wrote an angry text through the online portal tax dome! Then, it was done. I use their service more than 10 years but it was super disappointing to sa... read more

L Martin's profile image
L Martin 
on Google
3 months ago

My wife and I went in to file our taxes in Mar. 2025. It’s going to be May in 2 days and have not received my refund. I was told my taxes were rejected because someone already claimed my dependent. My wife and I both filed our taxes here. I was told to remove my dependent and take a lesser refund. That was the first of instance of bad advice, late responses and more bad advice I received. This review could be pages long but I’ve been coming here for years and did not realize that I was literally paying for TAX PREPARATION an... read more

Sandra Wood's profile image
Sandra Wood 
on Google
3 months ago

I previously gave a very poor rating to Police Tax. I was frustrated with the virtual format and the lack of response from anyone. I want to publicly give a shout out to Sonja and Melissa at the Valencia office. They were so helpful and kind. Kevin has always been thorough and helpful. In person visits are great, virtual not so much. 

Sandra Wood's profile image
Sandra Wood 
on Google
3 months ago

It is now April 3, 2025 and I still have not received my tax return / form to e-sign. I sent in my paperwork through the app on March 6th. I have called numerous times, left emails, and chats through the TaxDome App, NO Response. I have used Police Tax for years, and I have always been pleased. This new "Virtual" way of doing taxes is AWFUL!!! As a client I should not be ignored. This company has no direct phone number to call. It is an answering service that just sends messages over. I am so disappointed. Kevin, you need to... read more

Devin McBride's profile image
Devin McBride 
on Google
4 months ago
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Frequently asked questions about PoliceTax

How is PoliceTax rated?

PoliceTax has a 3.1 star rating with 36 reviews. 

When is PoliceTax open?

PoliceTax is closed now. It will open tomorrow at 9:00 a.m. 

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