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PointBank
- Banks
- Denton, TX
About this business
PointBank has been serving Denton county for over 100 years, and in that time we have developed, and value, many long term relationships with people you probably already know. We pride ourselves in knowing our customers names when they come in, and we know that our staff provides the best quality service to each one of them every day!
Location details
525 S Interstate 35 E, Denton, TX, 76205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Literally, received top notch customer service. All the way from quick and excellent response from 1st message from me to customer service; followed up immediately with response from Tania Ramon, Customer Care Representative to final resolution from VP and South Bank manager Waseh Khan! Able to resolve a deposit issue related to Trust account all within 1 day. Excellent follow up and updates as bank assisted with Banker, Legal dept. and finally to VP who contacted me with updates until issue was resolved. Thanks Point Bank, ... read more
Helpful staff
Poor customer service, the new lady is very rude to me her name was Elena.
I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortu... read more
Mason was awesome at the South Denton branch! Great customer service and professionalism!
Frequently asked questions about PointBank
How is PointBank rated?
PointBank has a 4.3 star rating with 38 reviews.
When is PointBank open?
PointBank is closed now. It will open on Monday at 9:00 a.m.
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