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PointBank
- Banks
- Denton, TX
About this business
Location details
525 S Interstate 35 E, Denton, TX, 76205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Been going to point bank for years and every time Lauren Gonzalez helps me weather is cashing checks or depositing checks. She’s always helpful and nice. She always cares about her customers and always listen to whatever you have to say. Protect her at all cost. She is doing awesome for people’s needs.
Four Months Wasted. 25-Year Relationship Damaged. Loan Denied with a 4+ DSCR After 25+ years as a personal customer and 15 years as a business client, our experience with Point Bank was staggering. We pursued a commercial property acquisition for development. Nearly two months into a four-month process, our loan representative advised restructuring the request to include projected construction costs—converting it into a construction loan and significantly increasing the total. We followed in good faith. Even after the increa... read more
Literally, received top notch customer service. All the way from quick and excellent response from 1st message from me to customer service; followed up immediately with response from Tania Ramon, Customer Care Representative to final resolution from VP and South Bank manager Waseh Khan! Able to resolve a deposit issue related to Trust account all within 1 day. Excellent follow up and updates as bank assisted with Banker, Legal dept. and finally to VP who contacted me with updates until issue was resolved. Thanks Point Bank, ... read more
Helpful staff
Poor customer service, the new lady is very rude to me her name was Elena.
Frequently asked questions about PointBank
How is PointBank rated?
PointBank has a 4.2 star rating with 40 reviews.
When is PointBank open?
PointBank is closed now. It will open tomorrow at 9:00 a.m.
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