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PointBank

4.2

About this business

PointBank has been serving Denton county for over 100 years, and in that time we have developed, and value, many long term relationships with people you probably already know. We pride ourselves in knowing our customers names when they come in, and we know that our staff provides the best quality service to each one of them every day! 

Location details

525 S Interstate 35 E, Denton, TX, 76205, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.236 reviews
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Trent Culley's profile image
Trent Culley 
on Google
11 months ago

Poor customer service, the new lady is very rude to me her name was Elena. 

Keri's profile image
Keri 
on Google
a year ago

I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortu... read more

Norma Shivers's profile image
Norma Shivers 
on Google
a year ago

Mason was awesome at the South Denton branch! Great customer service and professionalism! 

Daniel Defee's profile image
Daniel Defee 
on Google
a year ago

I don’t personally bank with this institution, but I would think if I changed from my current banker, I would definitely consider point bank. I was given a check from someone today and had to go cash it at point bank, when I walked in the door of the location on IH 35 and Teasley, in Denton, Texas I was promptly greeted with four friendly hellos, And four people inside waiting to help me out. Good customer service is kind of hard to come by these days in my personal opinion, but these guys did an exceptional job, and if you ... read more

Lyn Gano's profile image
Lyn Gano 
on Google
a year ago

My late wife and I opened individual checking accounts as well as a College savings account back in 2009 at the Aubrey location. The staff there was excellent; they did not "snub" as for not being extravagantly wealthy, in fact they treated us like millionaires. A year later we moved into Denton proper and switched to the North Branch on Carroll Blvd. We received the same top notch service, courtesy and comfort level as in Aubrey. The North Branch Vice-president, Aaron Benedict always shares a funny or interesting anecdote a... read more

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Frequently asked questions about PointBank

How is PointBank rated?

PointBank has a 4.2 star rating with 36 reviews. 

When is PointBank open?

PointBank is open now. It will close at 4:00 p.m.  

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