Point of View Eyewear

Rebecca Levine 

on Google

a year ago

I've been twice, once for a normal checkup and once for an emergency visit. Both times I was there, the doctors were personable and listened to my issues. I feel well taken care of. It's easy to call and get help (and they check their voicemails!). I had an issue with a medication not being covered by insurance. I left a voicemail after hours and got a call the next morning with the help I needed. Update: two days after my initial eye exam, I developed swollen eyes. I've never, ever, ever, had that before. I went back to VHD... read more

Rebecca Levine 

on Google

a year ago

I've been twice, once for a normal checkup and once for an emergency visit. Both times I was there, the doctors were personable and listened to my issues. I feel well taken care of. It's easy to call and get help (and they check their voicemails!). I had an issue with a medication not being covered by insurance. I left a voicemail after hours and got a call the next morning with the help I needed. edit: I ordered glasses using my new prescription from my eye exam. they arrived, and one eye is totally blurry. i called and lef... read more

Chris R 

on Google

a year ago

My review is strictly for the optical retail side. Dr Mehta is great, but the customer service was poor and the prices for lenses over the top. Years ago, when it was locally owned, you didn't have to send your glasses off to get a Rx refilled. The owner would finish the lens off in the back room. That made the higher prices worth it. Now, it took 15 business days to get my glasses back. I was promised 3-5 days when I ordered them at the end of December. That would have meant delivery at the latest BEFORE the first snowstorm... read more

Steve Weiss 

on Google

2 years ago

Now under new ownership, the level of service has fallen off badly. I miss the small-town service this of the previous owners. Every customer would have had positive stories such of those posted before 2019. Under the new owners and management, the eye care services were excellent. But basic business practices are badly broken. Good luck guessing their hours. There is different information on their website, phone message, in Google’s information, and posted on the front door. This makes it VERY difficult to know how to gain ... read more

Jhonny Hernandez 

on Google

2 years ago

Would not recommend anyone spending money here they sell defective products then give you a hard time wen you try to exchange he basically stole 1300 from me it’s not the first time I done business with them I thought they would do right by a loyal costumer go straight to the manufacture location of the store I went 4975 international dr. store#3.c.05 Orlando fl 32819 also leonardo that works there is rude an horrible Customer service skills thinks he owns a store Putting this out there so no one else gets scammed consumers ... read more