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Point of View Eyewear
- Retail
- Falls Church, VA
About this business
Location details
701 W Broad St #100, Ste 100, Falls Church, VA, 22046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
This practice is on a list provided to me within the last two weeks by my health insurance. In addition, when I called them to make an appointment I specifically asked if I was covered in network, and they had me send a copy of my health insurance card so they could check it out in advance. They did NOT bother to check it out, and when I showed up for my appointment, they concluded that I was not in network. Big waste of time and extremely inconsiderate.
I've been twice, once for a normal checkup and once for an emergency visit. Both times I was there, the doctors were personable and listened to my issues. I feel well taken care of. It's easy to call and get help (and they check their voicemails!). I had an issue with a medication not being covered by insurance. I left a voicemail after hours and got a call the next morning with the help I needed. Update: two days after my initial eye exam, I developed swollen eyes. I've never, ever, ever, had that before. I went back to VHD... read more
I've been twice, once for a normal checkup and once for an emergency visit. Both times I was there, the doctors were personable and listened to my issues. I feel well taken care of. It's easy to call and get help (and they check their voicemails!). I had an issue with a medication not being covered by insurance. I left a voicemail after hours and got a call the next morning with the help I needed. edit: I ordered glasses using my new prescription from my eye exam. they arrived, and one eye is totally blurry. i called and lef... read more
My review is strictly for the optical retail side. Dr Mehta is great, but the customer service was poor and the prices for lenses over the top. Years ago, when it was locally owned, you didn't have to send your glasses off to get a Rx refilled. The owner would finish the lens off in the back room. That made the higher prices worth it. Now, it took 15 business days to get my glasses back. I was promised 3-5 days when I ordered them at the end of December. That would have meant delivery at the latest BEFORE the first snowstorm... read more
Now under new ownership, the level of service has fallen off badly. I miss the small-town service this of the previous owners. Every customer would have had positive stories such of those posted before 2019. Under the new owners and management, the eye care services were excellent. But basic business practices are badly broken. Good luck guessing their hours. There is different information on their website, phone message, in Google’s information, and posted on the front door. This makes it VERY difficult to know how to gain ... read more
Frequently asked questions about Point of View Eyewear
How is Point of View Eyewear rated?
Point of View Eyewear has a 4.1 star rating with 25 reviews.
When is Point of View Eyewear open?
Point of View Eyewear is closed now. It will open tomorrow at 9:00 a.m.
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