This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
50 Harbor View Dr, New Castle, DE, 19720, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 10:00 p.m. | |
Tue | 8:00 a.m. to 10:00 p.m. | |
Wed | 8:00 a.m. to 10:00 p.m. | |
Thu | 8:00 a.m. to 10:00 p.m. | |
Fri | 8:00 a.m. to 10:00 p.m. | |
Sat | 8:00 a.m. to 10:00 p.m. | |
Sun | 9:00 a.m. to 8:00 p.m. |
This has to be one of the worst communication experiences I have ever had with a company. I was told that a driver would arrive at my house between 7:45 and 10:45. I go outside at 7:30 to find the pod already dropped off in a spot that is blocking cars and the lock that I ordered was not delivered. There was a car in the drive way and the driver only needed to come and knock on my door.
All drivers we were in contact with were all excellent and very friendly!
The driver I had is the only reason this is not a 3 star rating. The one thing I was not told by the customer service rep is that a driver can refuse to deliver to your lawn or grassy area despite paying a fee. My driver did end up delivering the POD but because I would have been completely screwed had it not been delivered (I was getting my floors redone on a Monday and the POD was being delivered the Saturday before). The street I live on makes it very difficult to place the POD in the street without impeding traffic but I... read more
Drivers are courteous and cooperative
PODS Moving & Storage has a 3.5 star rating with 64 reviews.
PODS Moving & Storage is open now. It will close at 10:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com