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PNC Bank
- Finance
- McKinney, TX
About this business
Note: All deposits and cash withdrawals are performed through ATMs at this location. At PNC, we believe you can handle your finances better by taking small steps today, and were right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. Visit the branch and talk to an expert about the next steps toward reaching your goals.
Location details
7001 S Custer Rd Suite 100, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cashless branch. For any transactions you have to stand outside in an ATM with no privacy, and the sun blocking the screen. No ATM found inside to at least have some privacy and comfort while doing your transactions as most cashless branches. Highly dissatisfied and when I explained the issue to the agent inside was told to just go to another branch as there was nothing they could do. The usual PNC awful customer service experience.
If I go to the bank I want to go in the bank in the air conditioning to deposit a check the ATM is the only way to deposit money here and it's in the sun you can't read the screen due to the sunlight shining directly on the screen and it's 100° outside. I would give PNC zero Stars if possible, why say that you're a bank when really it's just an ATM spot
Shout out to Taskeen for having the best customer service! She is always so welcoming and will answer all my questions. She takes the time to not only talk about my banking needs but to also ask how my day is going.
Extremely poor experience. I will say Julie is the best at this branch! Credit score dropped 40 pts when they took over Compass. I had been with compass over 20 years. Had a credit card with a 9500 limit for years. Out of no where PNC dropped my limit by 6000. I had kept my compass limit under 30% but with the credit limit drop it negatively impacted me. Also phone customer service is lacking!! Ready to leave asap!
This location is not a traditional full service bank. They are very nice but only offer limited banking services onsite. No tellers, no cash. PNC should brand these sites differently to eliminate the confusion.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 3.1 star rating with 11 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open on Monday at 9:00 a.m.
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