PNC Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

PNC Bank

3.1

About this business

Location details

990 E Basse Rd, San Antonio, TX, 78209, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.119 reviews
Select a rating
Randy Leyva's profile image
Randy Leyva 
a month ago

The tellers were great and tried to help but they needed to refer me to a "Banker" and was told they would reach out soon. However after over an hour of waiting....Nothing. I called in to see why nobody had and was given excuses by the lady on the phone. I stated that must be why your Google reviews are 3.3 poor customer service it was at that point she abruptly state "Ok have a good day someone would help when they could they were super busy today....goodbye" and hung up. And that is why your branch is at a 3.3 Google ratin... read more

Lou Lenz's profile image
Lou Lenz 
11 months ago
J Flor's profile image
J Flor 
a year ago

Not this branch specifically, but PNC definitely takes money away from their customers via ridiculous fees. I should have just closed the account completely when I switched my main banking to another bank that credits military members early (like USAA). I was only with PNC because my bank (Compass then BBVA) switched over. I do NOT recommend banking with PNC. 

Sway Resto's profile image
Sway Resto 
a year ago

Omg and they steal from You. Will never return to be a PNC customer… $35 for even $1 overdraft fee for each time. Now I see how the rich only get richer I see where they stand and I promise to never to return. 

Queen Caesar's profile image
Queen Caesar 
a year ago

Wow, I had the best experience here with the entire staff but Gabriel was amazing and he helped us out in more ways than he knows. For my first time going into the bank, the help I received was great. Please tell him that he did an amazing job helping me. I appreciate his patience and kindness. When I came in I was upset from another bank but my time with him and the staff was wonderful. Thank you, Gabriel. Give him a raise. From Ishea Caesar! Keep up the great work. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 3.1 star rating with 19 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open on Tuesday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com