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240 Hornbeam Ln, Lewis Center, OH, 43035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had issue with check deposit and I setup an appointment with Kanika at the Lewis Center, Westerville branch. Kanika is extremely supportive and swiftly verified everything including reaching out to PNC’s internal team and explain us the root cause and step by step guidance to resolve the issue. I am extremely satisfied the professional way Kanika handle all my queries and answered them with empathy. Overall Kanika is an exceptional person with deep understanding of customer service and I am very impressed with the service.... read more
I am sharing this experience regarding PNC Wealth Management to highlight an issue related to transparency. I asked a narrow, portfolio specific fiduciary question: whether the lowest cost share classes available were selected for my mutual fund holdings. This was not a general question about disclosures or industry practices, but a straightforward yes or no question about how my account was actually implemented. Despite multiple inquiries, I was not able to obtain a clear yes or no answer. Instead, I was referred to page 21... read more
I came in here and it was like I was on the phone with customer service. Passed around from one to another, stood over 30 minutes while they called the "back office ' about something basic as endorsing a check made out to them. The absolute worst financial institution I've ever had the displeasure of dealing with. Awful.
Ayokunnumi , one of the bank tellers , does not know his information and will tell you the wrong information without confirming
PNC Bank has a 3.3 star rating with 32 reviews.
PNC Bank is closed now. It will open at 9:00 a.m.
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