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PNC Bank
- Banks
- Mayfield Heights, OH
About this business
Location details
5055 Mayfield Rd, Mayfield Heights, OH, 44124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I came in to find out why my daughter student account was closed and to open another account. I arrived at 12:33. They close at 1pm. After they researched why her account was closed she told me I would need to come back on Monday to open a new account. I asked why she said because they wouldn't have enough time to open the account by 1pm. If I arrive to the bank before they close I should be able to handle whatever business I need as I arrived prior to closing! This was extremely poor customer service.
Believe the negative reviews for this branch—they accurately reflect the poor customer service and overall experience you can expect from this branch , We called more than two weeks in advance to schedule an appointment and were provided specific information by an employee named Stephanie. When we arrived for our appointment, we spent over 30 minutes meeting with a representative before being informed by the branch manager that the information we had been given was incorrect and that Stephanie was "no longer with the company... read more
Amazing customer service and Char is so kind!
This community bank offers personalized service, three automated teller machines, a drive-through facility, after-hours walk-in access, and an exterior walk-up ATM.
Friendly tellers.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 2.6 star rating with 56 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open on Tuesday at 9:00 a.m.
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