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PNC Bank
- Banks
- Mount Pleasant, MI
About this business
Location details
1419 S Mission St, Mount Pleasant, MI, 48858, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Appointment times are not honored or even in the "system" which there are apparently two of? Have to wait well passed the appointment time as some credit card spiel is given to the person ahead. Meanwhile there are people who could assist me but they are busy looking busy. Im done. Dont bother responding.
Don't die and leave anyone as a "beneficiary" here. Grandparents have been dead since 2020 and 2021, and had the death certificates brought in at their respective dates. My mom was just trying to close the account, as she has cancer and may not be around too much longer. This bank will NOT let her do that. Has to bring all the things in AGAIN. Avoid this bank.
Tellers are very polite and helpful, unfortunately the managers and other office workers are completely useless. There are always 4 people standing around with their arms crossed while 1 or 2 tellers deal with 10 customers. Wait times at this bank are outrageous, I highly suggest using any other bank if you value your time.
If 0 stars was an option. Customer service is ridiculous, treated like im a criminal. Deposited a retirement check from the State of WV and they flagged it fraudulent for no reason or no reason has ever been explained. Fraud Department is unknown due to fact tried calling it to resolve the issue numerous times and never been able to speak to anyone left numerous voice messages no return calls made had this branch escalate this inorder to resolve but yet no one has a number to call and speak with anyone , they say you have to... read more
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 3.2 star rating with 38 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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