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PNC Bank
- Banks
- Elkton, MD
About this business
Location details
100 Big Elk Mall, Big Elk Mall, Elkton, MD, 21921, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Hello - earlier I posted a review that was negative, after speaking with the manager today I deleted it , he explained everything to me and made my experience a lot better . I will say they are understaffed , I watched the manager run the teller and manage , as another manager I must say I respected the fact he got involved !
I was in the Pnc Bank in Big Elk Mall in Elkton, Maryland & branch manager Kendyl Jones could not have been more helpful… She went above and beyond any expectation I had. Her level of customer service is exemplary… I’m not a big customer… I don’t have a lot of money in either my checking or my savings account but she treated me with such dignity and respect that I felt like I was a millionaire… Thank you so much for this level of guest service… I could not be happier… I will definitely tell all my friends! Robin Trucksess
Imagine going to a bank and making a joke about the government. Nothing off color, nothing insulting. One teller gets offended, curses you under her breath, cries to her boss, and PNC closes all your accounts WITHOUT EXPLANATION! Branch pretends they know nothing about it. A disgraceful and disgusting manner in which to treat a decades-long client with a very substantial balance. Perhaps it's a godsend - inept management and ridiculous fees. Oh, and PNC? Please don't bother reacting with your canned responses.
Carmen es una buena banquera y me ayudo muchisimo sela recomiendo muy buena
I frequent this location to cash checks for my job. Most times I’m able to complete the transaction with little to no hassle until today. Initially, I went to the drive up teller. Instead of cashing the checks at the window, I was asked to come inside the branch. I’ve cashed a large sum (less than $1500) at the drive thru, which would just require the teller to send the container more than once. I guess that was too much of an inconvenience for her. I then go inside the branch. The teller was pleasant enough but gave me all ... read more
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 3.5 star rating with 42 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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