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PNC Bank

3.5

About this business

Location details

100 Big Elk Mall, Big Elk Mall, Elkton, MD, 21921, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.544 reviews
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Celestine Hall's profile image
Celestine Hall 
2 weeks ago

Made a deposit and the teller was excellent. 

Icehamjello's profile image
Icehamjello 
a month ago

I must have had a bad experience once, but the atmosphere and people are nice. 

Nick Williams's profile image
Nick Williams 
2 months ago

Hello - earlier I posted a review that was negative, after speaking with the manager today I deleted it , he explained everything to me and made my experience a lot better . I will say they are understaffed , I watched the manager run the teller and manage , as another manager I must say I respected the fact he got involved ! 

Robin Trucksess's profile image
Robin Trucksess 
3 months ago

I was in the Pnc Bank in Big Elk Mall in Elkton, Maryland & branch manager Kendyl Jones could not have been more helpful… She went above and beyond any expectation I had. Her level of customer service is exemplary… I’m not a big customer… I don’t have a lot of money in either my checking or my savings account but she treated me with such dignity and respect that I felt like I was a millionaire… Thank you so much for this level of guest service… I could not be happier… I will definitely tell all my friends! Robin Trucksess 

Basil Panagopulos's profile image
Basil Panagopulos 
4 months ago

Imagine going to a bank and making a joke about the government. Nothing off color, nothing insulting. One teller gets offended, curses you under her breath, cries to her boss, and PNC closes all your accounts WITHOUT EXPLANATION! Branch pretends they know nothing about it. A disgraceful and disgusting manner in which to treat a decades-long client with a very substantial balance. Perhaps it's a godsend - inept management and ridiculous fees. Oh, and PNC? Please don't bother reacting with your canned responses. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 3.5 star rating with 44 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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