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PNC Bank

3.5

About this business

Location details

5993 Merchants St, Florence, KY, 41042, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.534 reviews
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Gemini Gemini's profile image
Gemini Gemini 
3 months ago

I visited the bank December 9, 2025, 4:12 pm and had an uncomfortable experience with the person at the counter name Lance, his overall demeanor made me hesitant to ask questions about the bills I needed. I dont know why he acted that way towards me, as an asian, sometimes were having a hard time when someone speaks fast. As a customer, I expected a more welcoming and supportive interaction. I hope the bank can improve on customer service so that people feel more comfortable and confident during their visits. 

Joe Hurm's profile image
Joe Hurm 
6 months ago
Gurly (Nat)'s profile image
Gurly (Nat) 
7 months ago
Stefanie Larkins's profile image
Stefanie Larkins 
7 months ago

Do not bank here ! They will close your account for no reason and hold your funds for a month !!! Bank anywhere else but here 

Robert Reed's profile image
Robert Reed 
8 months ago

I go to this branch at about 6:05am every morning to drop off the deposit for my company. You can never gain access to the atm inside as the card reader that you have to swipe to get in hasn't worked for quite sometime. It's not just my card because I've been there when others have tried to use it. This morning the atm machine in the drive thru wouldn't work. WHY would ANYONE want to bank with a financial institution where you can't get your money out when you want it??? I mean, might sound crazy but just a thought. PNC Bank... read more

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 3.5 star rating with 34 reviews. 

When is PNC Bank open?

PNC Bank is open now. It will close at 6:00 p.m. 

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