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PNC Bank
- Banks
- New Salem, PA
About this business
Location details
1511 Kenneth Rd, New Salem, PA, 17408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The customer service at the York branch is non existent. And besides being absolutely unhelpful, Courtney and Rick have such a horrible attitude. Not sure why they are working there if at bare minimum they can't be nice to the customers. PNC as a whole needs to reconsider the extremely loud and obnoxious door greeters who tell you to either use the atm app or get in line. And hire more managers or tellers that can actually provide a real service. -Long time PNC Member that will be banking elsewhere based on customer service ... read more
Don't go to this branch the customer service staff are about useless.
Teller was the only one working. There was at.least one person in a office. No customers except me. Teller lady with a nose ring was on the phone. She.asked the person she was on the.phone with "who.do you think your talking to? Do you know who I am?" and hung up.. Not sure.what that was about and realizing maybe.the Teller was having a bad day I was extremely polite. I asked for help doing a money wire and nose ring lady asked how much. I told her and she said I was to do it on my.phone app. I couldn't get it to go through ... read more
Impossible to see a bank manager without scheduling an appointment days in advance, lots of staff frolicking around. Location needs more bank managers and less frolickers who are creative in their ways in how they can’t help including telling me to use their mobile app. Never banking in the York branch again. Went to Dillsburg branch, completely different experience. I received help right away. Staff was knowledgeable and focused. Don’t let the York branch sour the PNC brand there are other branches that do it right.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 2.5 star rating with 44 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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