PNC Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

PNC Bank

2.8

About this business

Come see why banking with the PNC Bank WEST MANCHESTER Branch, York, PA, is the smart choice for checking, online banking, bill pay, credit cards, auto loans, home loans and investments. 

Location details

1511 Kenneth Rd, New Salem, PA, 17408, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.834 reviews
Select a rating
Jessica Schmidt's profile image
Jessica Schmidt 
on Google
2 months ago

This branch is the worst branch and bank I have ever had to deal with! While my mom was dying of cancer, they continued to give me the runaround on getting a power of attorney for her and then again after she passed away to have her account closed out. The entire time there was less than $10,000 in the account, yet they treated it as if it was a huge amount of money in there that they needed to protect even with the required paperwork. Maddie the manager cannot help you with anything and refuses to do her job. You shouldn’t ... read more

Alex Matteson's profile image
Alex Matteson 
on Google
3 months ago

Understaffed, incredible wait times. This branch thinks smiling and being polite is customer service, how about providing the services you’re supposed to in a timely manner? 

brandon delfine (Brandy)'s profile image
brandon delfine (Brandy) 
on Google
5 months ago
sumiya rahman's profile image
sumiya rahman 
on Google
6 months ago

Someone answered the call and They put me on hold for more than 30 minutes ! ! ! That’s not customer service you expected from a bank like PNC ! ! ! 

j eisenhart's profile image
j eisenhart 
on Google
6 months ago

I have been a PNC client with both multiple business and personal accounts for over decades. When PNC closed their extremely busy East York, PA branch, they decided to abandon their valuable clients. In the aftermath, I have had poor customer service experiences at other distant PNC branches. I recently had a transaction withdrawing collected funds in which I was grilled on intended use of the funds which took 1.5 hours while PNC headquarters had to approve the transactions then proceeded to question the validity of my PNC a... read more

View all google reviews

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 2.8 star rating with 34 reviews. 

When is PNC Bank open?

PNC Bank is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com