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PNC Bank

3.3

About this business

Location details

3 The Plaza, Dover, DE, 19901, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.332 reviews
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Rachel Sandy's profile image
Rachel Sandy 
5 days ago

Best PNC EVER I've always had a great experience here what a pleasure it was meeting Rasta today he was fabulous as are all the employees at this branch the manager Jason has always been spectacular as well!!! 

Stallion's profile image
Stallion 
a month ago

Absolutely terrible and RUDE service!!! I will never visit or call this branch/location ever again. Earlier today I called and explained my situation and in the first 45 seconds before I could even finish my sentence the lady on the phone rudely interrupted me and asked "why are you even telling me this" I couldn't believe what I was hearing. It's literally you're job to talk to customers on the phone and how hard is it to just be polite? Lol my 6 year old niece has better manners then that woman has, Maybe she should consid... read more

Aaron's profile image
Aaron 
4 months ago

Worst service I've ever had 

Jimmy Mathis's profile image
Jimmy Mathis 
4 months ago

"This review is long overdue" Our Law Firm uses PNC bank for the establishment of accounts required for Minor settlements. I have been working with Maha Ibrahim at the Dover, DE branch for the last couple of years. As you might imagine the Courts are very particular in how these accounts are set up and rightly so. State and banking regulations also come into play. Maha Ibrahim has been and continues to be invaluable in helping to ensure that all of our paperwork is in compliance with the Court, State, and Banking regulations... read more

Victoria Unknown's profile image
Victoria Unknown 
5 months ago

I’ve been going to this branch for about 2 years and experienced good customer service when I needed the teller assistance until today. Apparently there is a new policy, you can no longer exchange for smaller bank notes without proving you are a PNC member. This policy is not visible anywhere nor on their website and I was told by the branch manager that they will not make a display stating the need to provide ID and a proof of PNC membership to exchange for smaller bank notes. The 1 star is based on the bank manager respons... read more

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 3.3 star rating with 32 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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