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PNC Bank

2.7

About this business

Location details

3517 Nicholasville Rd, Lexington, KY, 40503, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.735 reviews
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John T. Dalton's profile image
John T. Dalton 
a month ago

Terrible customer service !!! unprofessional, disrespectful, lazy. The Chevy Chase branch is the only PNC in Lexington that I have found with a consistent banking staff in which their assistance & performance shows that they really care about keeping their banking patrons satisfied. 

LEX1's profile image
LEX1 
a month ago

Quick in and out. 

steven leerentveld's profile image
steven leerentveld 
4 months ago

Very very polite and helpful 

Rob M's profile image
Rob M 
4 months ago

Watched one of the male tellers stare down and instigate an issue with someone that was trying to make a deposit. I've never seen such unprofessional customer service in a bank. I won't come to this branch anymore. If it was me I wouldn't have been as call as the young lady experiencing it. 

Rachael S's profile image
Rachael S 
4 months ago

I ended up closing my personal account with PNC after relocating to KY and using this branch for business operations. The branch manager herself is passive aggressive and leads a team of people that operate the same. They operate under their own rules at this branch in comparison to all four states our business operates. Equally, whenever I used PNC branch for personal things - I was never treated as poorly as the staff treat me here. Per our business banker who is in PA, we are experiencing out of the ordinary customer serv... read more

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 2.7 star rating with 35 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open at 9:00 a.m. 

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