PNC Bank

Kaina Ruiz 

on Google

2 months ago

I came to this location, I wanted to make changes to my account. The people in the building office had me waiting 10-15 minutes and when a white couple came they were happy to help. But had me waiting there for 10-15 minutes I ended up speaking to the teller who was very helpful and assisted me instantly. I don’t like how when someone who Is the same race as them, the people in the office help them instantly and I had to wait and even make a complaint. Do better. 

Steve Fletcher 

on Google

3 months ago

ATM check deposit is not functioning days at a time. What does it take to correct and maintain it? Call someone 

Andrew Todd 

on Google

4 months ago

Came in to open a child savings account for my son. We were told it was going to be a 10 minute wait. Over an hour later we still had not been helped and my One year old son began melting down as it is difficult to keep a child entertained that long in a bank. We ended up leaving without being helped. If they would have been more transparent about timing we could have came back later that day or made an appointment for another day. I soon found that I could open up a child savings account online and had it done in under 5 mi... read more

Grace Herbert 

on Google

6 months ago

Bonnie, the Assistant Branch Manager, worked with me over the phone after I had concerns about a question on my account. She did a fantastic job with customer service and maintained excellent composure in investigating what was happening with my account. After taking my information to call me back to investigate my account issue further, Bonnie called back quicker than I expected and was able to provide a full update over the issue and resolved the questions I had had. A giant thank you to Bonnie for reminding me of the powe... read more

Marquita Payton 

on Google

6 months ago

Poor customer service, communication, and relationship ownership for a bank.