PNC Bank

Vickie West-Riggsbee 

on Google

3 months ago

Everytime I come in this bank to bring my church's money most of the time I get the same lady. I don't know her name but she is Hispanic and wears glasses. She never speak when I say how are you doing. Today she put my receipt on the desk closest to her so I had to reach for it. Didn't say anything, really? She is not in the right profession having to deal with the public. I've been coming here for 2 years she's the same every time. 

C. T. Yeh 

on Google

6 months ago

Recently, I had a great experience and pleasure opening an account at this branch. Every employee was pleasant and courteous. Ms Tarasov was extremely efficient and helpful. Mr Campanelli was a pleasure to deal with and helpful. The Carrboro Branch epitomizes PNC's motto: We are here to help. 

S Shepperson 

on Google

10 months ago

(1/2) Disappointed and Frustrated by Inconsistent and Systemic Failures at PNC This week marked the final straw in what has been a long and consistently disappointing relationship with PNC Bank. It began when my (white) wife went into the branch to open a business account. She was unable to do so because the business banker wasn’t available that day, so she scheduled an appointment for us to return the following day. Before leaving, however, she was able to withdraw $150 using only her passport, and the teller allowed her to... read more

Sophie Suberman 

on Google

10 months ago

(2/2) This Isn’t Personal. It’s Systemic. Yes, there are good people working at PNC. But no amount of individual kindness can fix a broken system. As a client, I shouldn’t have to depend on the right person being in the room just to be treated fairly. This experience — and many before it — revealed a pattern: poor internal communication, unclear procedures, racial bias in who gets accommodated, and systems that punish you for trying to access your own money. It’s exhausting. It’s unjust. And it’s unacceptable.