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PNC Bank
- Banks
- Chicago, IL
About this business
Location details
3508 S State St, Chicago, IL, 60609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Long-time customer (20+ years). Experienced unprofessional behavior at this branch and my account was closed without notice while holding over $30,000. I was only informed in person. This situation is currently under formal review. Thank you. I have already submitted formal complaints through multiple regulatory channels regarding this matter. I am requesting a written explanation for the closure of my account and the handling of my funds. I will await formal follow-up.
You have to be kidding me. This is by far the most unprofessional branch I have ever visited. Daniela at the front is consistently eating with her shoes off, which is completely unacceptable in a place handling people’s money. On top of that, she acts like customers are bothering her just for coming in. I work for the United States Post Office, and we have more etiquette and professionalism than this bank. The lack of basic customer service here is shocking
I came into this branch to make a cash withdrawal too large to withraw from the atm, and I was in a bit of a hurry. It took 20 minutes because they're internet was working slow. The teller, although I'm sure was being apologetic, was speaking so low and softly, I couldn't hear her over the lobby music, which honestly was too loud for a bank where you're trying to discuss financial transactions.
The customer service here is awful. They should be ashamed of themselves I don’t know who trains these people.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 2.6 star rating with 62 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open on Monday at 9:00 a.m.
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