P&N Bank Bunbury Branch

H S 

on Google

3 months ago

Used to be good but customer service just tanked with the influx of new members. Expect to wait over 40min just to get helped if you are lucky. If you want to buy a car and want to change your limit, well expect to wait over a day. Even if you show up to the branch. Not happy. 

Dee Megson 

on Google

9 months ago

Customer service is not acceptable.. I needed to speak to Bunbury Branch. They do not have a direct dial number. The call centre people gave me grief by making out I was causing a problem to them by me having to call them to keep trying the Bunbury Branch… appalling customer service. P&N Bank need to provide direct dial numbers to each branch, so Members are not subject to this appalling service 

Tshering D 

on Google

10 months ago

People working here are kind but they made me wait a lot here we made the appointment at 2 but later after reaching here at 2 they made me wait here for almost 30 min and I didn’t really like that 

Bevan Moore 

on Google

10 months ago

I went into the Bunbury Branch today to open a new account given my current bank thinks banking is too difficult for them now. I was served by Sarah. Team, she is an absolute credit to you. Pleasant, personable and had a few laughs. Its nice to be treated like a person instead of a number. Thank you Sarah. 

Greg McDonald 

on Google

a year ago

Always 5 star service, great knowledgeable friendly staff. Nothing is a problem to them. Excellent service!! Was in there just last week and was greeted by new staff member Sarah, who has great PR skills. As always all staff were just great and a pleasure to see.