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Pleasantview Care Center

3.5

About this business

Location details

7377 Ridge Rd, Cleveland, OH 44129, Cleveland, OH, 44129, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
3.5138 reviews
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Zaya Storms's profile image
Zaya Storms 
a month ago

Staff is underwhelming at best and neglectful at worst. The first room my family member was taken to was infested with flys and other bugs. The room was a double and the other person was obviously neglected. Management said the bugs and dirty rooms were normal and said there’s nothing they can do about it. We requested a room change and after another VERY LONG AND ATTITUDE FILLED conversation with management got a different room. We showed up for a visit and staff were reluctant to unlock the door for us, or approach the des... read more

Christopher Stein's profile image
Christopher Stein 
a month ago

My dad stayed there just recently for about 10 days while he recovers from surgery. He says that he had a good experience there. I visited him there,and the place seems very nice.the young lady working the front desk in the main lobby was very nice and friendly. If me,my dad or anyone we know needs a nursing rehabilitation center,we will definitely consider you people. Thank You! 

Starlett Prater's profile image
Starlett Prater 
a month ago

These people need SHUT DOWN!!!!!! My grandfather was starved, left alone, given no water, he had multiple accidents that had no explanation!!!!!! They let him leave the care facility with his wife without telling her he had broken hips!!!!! They finally called and asked our mom if she was picking him up????? This man was dumped at the hospital with broken hips, a broken spine, bed sores EVERYWHERE, broken feet. He almost died. And it was intentional. This place has a HEFTY lawsuit coming!!!!! If you have your loved ones here... read more

shakila keyes's profile image
shakila keyes 
a month ago

Please check on y’all family members. They leave residents on the floor and don’t report falls! 

JENNIFER ANDRUS's profile image
JENNIFER ANDRUS 
a month ago

I walk in today to visit a family member as I walk to the elevator, at least 5 employees are standing there talking about how mr so and so pooped all over the place and how mr other so and so broke things and one of the ladies can go home because they are over staffed. Why did I need to hear that?!? I could give the names of those residents but I have more respect than that unlike the employees that decided to give there report while changing shifts. Why was I told by the receptionist that she can’t take a message because sh... read more

Frequently asked questions about Pleasantview Care Center

How is Pleasantview Care Center rated?

Pleasantview Care Center has a 3.5 star rating with 138 reviews. 

When is Pleasantview Care Center open?

Pleasantview Care Center is closed now. It will open at 8:00 a.m. 

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