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Platypus Shoes
- Shoe Stores
- Castle Hill, NSW
About this business
Location details
Shop 428B/14 Castle St, Castle Hill NSW 2154, Australia, Castle Hill, NSW, 2154, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I did some online shopping and they had massive selections and reasonable prices. Today I went collect my order and the customer service I received was simply amazing. The girls were so patient and supportive. Pleasure to shop again.
Seth, who assisted me with a particular shoes that I like helped me out sourced it.he is very patient and at the same time very accommodating. Thanks, Seth!
Seth helped me today and he was incredibly helpful, knowledgeable and friendly. Super fast and a great sense of humour (I.e. he laughed at my lame jokes). Thank you Seth!
Disappointing Experience with Store Manager – Refused Genuine Return I had a very disappointing experience at your Castlehill Platypus store. We visited to return or exchange a pair of shoes that had not been used outside – they were worn once indoors just to check the size, which turned out to be unsuitable. The tag was still attached, and even the sticker on the sole was intact. However, the store manager refused to process the exchange, pointing out a tiny spot where a bit of the plastic or surface material had slightly p... read more
Terrible non existent customer service this morning , not acknowledged even though we were standing waiting for the store to open, walked in and still didn’t get any acknowledgment. Only hip hop music so we went and spent our money at Hype instead. Won’t be back.
Frequently asked questions about Platypus Shoes
How is Platypus Shoes rated?
Platypus Shoes has a 3.3 star rating with 39 reviews.
When is Platypus Shoes open?
Platypus Shoes is closed now. It will open on Monday at 9:00 a.m.
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