This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
PlainsCapital Bank
- Banks
- Lubbock, TX
About this business
PlainsCapital is a Texas-based bank established in 1988 to provide customers with highly personalized service and competitive commercial & personal banking solutions. Equal Housing Lender. Member FDIC.
Location details
6002 Slide Rd Ste B-21, Ste B-21, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I don't know why but it seems like every single time I come to this branch there's some major problem. I give them my deposit or my checks just like I do at every other branch and then I just wait for a look of confusion to come across the teller's face and then two or three managers have to come over and discuss my account for some reason. The last time I went by I went to the motor bank and the girl starts my deposit, then calls the manager over, then I wait, then she calls the manager over again. Finally they call me back... read more
Great bankers
I have had very poor luck with this bank branch. The new tellers seem very untrained. It is embarrassing to have a check sent back to you. The teller I received could not distinguish that I had an account and what she was looking at was my paycheck (not my personal account). Very frustrating and inadequate service. I will only bank with Wells Fargo.
Frequently asked questions about PlainsCapital Bank
How is PlainsCapital Bank rated?
PlainsCapital Bank has a 2.3 star rating with 3 reviews.
When is PlainsCapital Bank open?
PlainsCapital Bank is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com