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Pioneer Valley Credit Union

4.0

About this business

Financial Products, Credit Union, Rewards Checking, Free Checking, IRA, CD, Debt Consolidation Loan, Mortgage Loan, Auto Loan, Auto Refinance, Credit Builder Loan, Motorcycle Loan, Boat Loan, RV Loan, MassSave Heat Loan, Student Loan, Free Checks, Free Debit/ATM Card, Holiday Loan, Holiday Club Account, Vacation Club Account, Financial Life Coaching, ATM, Coin Machine 

Location details

246 Brookdale Dr, Springfield, MA, 01104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.0123 reviews
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Richard Duboise's profile image
Richard Duboise 
on Google
a month ago

It really stinks that while they have better loan rates than other options, that they can't have an online banking system that works the way it needs to. It fails to process a scheduled payment so you get a call telling you that you are late, so you reschedule the payment and make it immediately. Then next month they take a double payment because now their system is "fixed" and processed both payments on the same loan. Oh and forget about getting it corrected quickly, they can credit to your internal savings account only, ev... read more

pancholito santiago (Panchito)'s profile image
pancholito santiago (Panchito) 
on Google
a month ago

Compare to the big Bank, I'll stick with the credit union 

Brian Mcerlean's profile image
Brian Mcerlean 
on Google
3 months ago

How are you going to hold a person responsible for something they didn't do. An employee deposits money in someone's account and your holding that person responsible to pay for the employees mistake. I would never use or refer someone to this credit union 

Noe Staley's profile image
Noe Staley 
on Google
3 months ago

The center is so clean. The customer service is amazing! I get exactly what I need each time. God bless these employees! 

Kathleen Glasser's profile image
Kathleen Glasser 
on Google
3 months ago

The best banking institution. The staff are wonderful. 

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Frequently asked questions about Pioneer Valley Credit Union

How is Pioneer Valley Credit Union rated?

Pioneer Valley Credit Union has a 4 star rating with 123 reviews. 

When is Pioneer Valley Credit Union open?

Pioneer Valley Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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