Pioneer Crossing Casino

Lori W. 

on Yellow Pages

9 years ago

Horrible, the "manager" is a joke. I ordered a take out order and not only did they over charge my card but they charged it twice. A 38 dollar bill, and they hit my card for over 100.00. When I called to have it refunded the "manager" said he basicaly couldn't do anything about it. " these things work themselves out usualy." Even though I have bills coming out and now their mistake is going to rack up overage fees. The manager couldn't do a thing to fix this mistake even though I have my recipt and bank statement showing the... read more

Tracy C. 

on Yellow Pages

10 years ago

Living in such a small city, it's really not good for business to treat your "locals" like that. We will just go somewhere else. . 

Rickbaichtal@yahoo.com B. 

on Yellow Pages

10 years ago

I have lived in Fernley since 1958 and I have been going to your establishment since it opened and was treated very badly by your casino floor manager and cage manager when they came into the restaurant because I asked for my hashbrowns to be cooked a little extra because they always come out raw and they put them in the deep fryer they came out hard as a rock and I complained, this young chunky girl said she was the manager and I complained last week about the same thing and she said that's the way they cook them extra and ... read more