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1431 New Garden Rd, Greensboro, NC, 27410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This is a wonderful bank with which to do business. Not only are the employees friendly and gracious, everyone is extremely knowledgeable. I am amazed at the variety of services the tellers can perform without sending you off to someone else. When employees do not have an answer, they arrange to connect you with someone in the bank who does. I recently learned that Pinnacle Bank only employees persons with five years previous banking experience. It shows! Angie and the remainder of the staff know how to treat people. It make... read more
I am writing to express my deepest appreciation for the outstanding customer service I have received (and still receives) at Pinnacle Bank. As a small business account holder, I have had the pleasure of working with Angie, Jackie and the other great staff at Pinnacle, and I could not be more thrilled with the exceptional support and knowledge. Angie’s ability to streamline processes and offer creative solutions has been invaluable to my business operations. Jackie’s attentiveness and willingness to go the extra mile have mad... read more
Poor customer service
We were happy with this back till yesterday. We deposited a check from Geico our insurance company. We asked the male teller if we would have access to the funds since we were on our way to purchase a vehicle. He said we should not have any issue using our debit card; otherwise we might have to authorize the purchase with the bank so it would go through.. considering it was a large amount.. A few hours later we go to purchase our vehicle and the payment DOESN'T go through. I call the bank and was told that the amount exceede... read more
The absolute worst bank. In 2020 unless your utilizing financing from this bank it has become entirely obsolete. With so many free checking accounts without overdraft fees, features like round up to save, and free atm withdrawals I do not really see the reason why you would bank with this bank. They will not reverse overdraft fees, they will charge you insufficient fund fees, and if you set up overdraft protection they will charge you an overdraft protection fee anyways. This style of banking is very outdated in 2020. Why ba... read more
Pinnacle Financial Partners has a 3.3 star rating with 8 reviews.
Pinnacle Financial Partners is closed now. It will open tomorrow at 9:00 a.m.
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