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Pinnacle Financial Partners

3.0

About this business

Location details

150 3rd Ave S, Nashville, TN, 37201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.026 reviews
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Russell Cook's profile image
Russell Cook 
3 months ago

Never in my life have I not been able to get an accurate account balance no matter what time of day or night it is. The app is absolutely worthless half my transactions don't show up until a week late and doesn't display accurate balance most of the time. Customer service is no help at all. Definitely moving my money elsewhere. 

Crystal Morgan's profile image
Crystal Morgan 
5 months ago

Started requiring authentication, which I appreciate - but they require you use this specific app that has a 2.4 rating on the app store (I didn't even know you could get that low without being automatically removed). I can't use my standard microsoft authenticator, like every other site, and so I have to hold space on my phone for this. Is it kickbacks? Who knows. It's definitely an odd choice. Edit: I'm not unhappy with the app itself. It does work fine. 

Crystal Morgan's profile image
Crystal Morgan 
7 months ago

Started requiring authentication, which I appreciate - but they require you use this specific app that has a 2.4 rating on the app store (I didn't even know you could get that low without being automatically removed). I can't use my standard microsoft authenticator, like every other site, and so I have to hold space on my phone for this. Is it kickbacks? Who knows. It's definitely an odd choice. 

D Dreyer's profile image
D Dreyer 
10 months ago

How does a bank expect customers to live and conduct business when they restrict deposits, transfers, and payments?? Never in my life have I had a $500 restriction. Cannot even send money to my kids! Ready to change banks- this is archaic! 

Gina Greene's profile image
Gina Greene 
10 months ago

Excellent customer service. Mandy is the best. Very connected to the local community. Highly recommend. 

Frequently asked questions about Pinnacle Financial Partners

How is Pinnacle Financial Partners rated?

Pinnacle Financial Partners has a 3 star rating with 26 reviews. 

When is Pinnacle Financial Partners open?

Pinnacle Financial Partners is closed now. It will open at 9:00 a.m. 

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