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Pinnacle Bank

5.0

About this business

Family-owned and community-focused, Pinnacle Bank serves families, farms and businesses 

Location details

255 E Sheldon St Ste B, Prescott, AZ, 86301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
5.07 reviews
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Robert Schreiber's profile image
Robert Schreiber 
on Google
a month ago

Pinnacle Bank is by far the best banking experience I’ve ever had! I can’t say enough about the incredible team at every branch—they’re welcoming, easy to talk to, and genuinely care about you and your financial well-being. Unlike the cold, impersonal atmosphere you find at most big banks, Pinnacle feels like you’re dealing with real people who are there to help. As a business owner, I’ve been so impressed that even my employees have made the switch after seeing how well I’m treated. They feel confident knowing they’ll recei... read more

Victoria Duke's profile image
Victoria Duke 
on Google
a month ago

I was a hard sell on Pinnacle - after years of dealing with unqualified employees (at other banks) who conduct themselves like hourly employees who dont care about you or your business, i was a fan of ATMs and no talking. Now i can not say enough good things about banking with Pinnacle. I love swinging by downtown and talking to Cheryl and the girls and i also love the branch by target - Michelle is there with a smile waiting to meet you, remembers your name and genuinely wants to help and have a nice conversation. The super... read more

Ginny Deering's profile image
Ginny Deering 
on Google
2 months ago

Cheryl Rolland is the most personable, conscientious and service-oriented bank executive I have ever met. As a Pinnacle Bank customer, I am always greeted personally as a close friend. Also, check out their new branch in Foothills Village. It's like going on vacation! And if you go after closing time, try out their ITM - an interactive teller machine that offers a LIVE TELLER! Go visit them and see for yourselves. 

Kelly Dwyer's profile image
Kelly Dwyer 
on Google
3 months ago

Zachary at the Sheldon Street location is amazing!! I called because I had check handwritten to me from a client using Pinnacle Bank. And the person who wrote the check told me the bank was all the way out in Frontier Village and I was west of the town square and it was 3:50pm… bank closes at 4:00pm!! Zachary immediately guided me to their Sheldon Street location, all while being so patient with me being a little frazzled on the phone! He proceeded to ensure I knew all my options to cash the check and any fees involved. Then... read more

Tammy Juels's profile image
Tammy Juels 
on Google
2 years ago

I have never had so many nice things to say about a bank and the staff! We have a construction loan through Pinnacle Bank and they have been outstanding! Customer service is the best we have ever experienced. From the moment I walk into the bank, I'm greeted and then working with Kelley with our loan has been so easy and just outstanding customer service. She is extremely knowledgeable and very friendly and personable. Debbie has been great to work with as well, as she always makes herself available for notaries, and is very... read more

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Frequently asked questions about Pinnacle Bank

How is Pinnacle Bank rated?

Pinnacle Bank has a 5 star rating with 7 reviews. 

When is Pinnacle Bank open?

Pinnacle Bank is closed now. It will open on Monday at 9:00 a.m. 

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