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Pikes Peak Credit Union

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3.1
47 reviews
|ATM|Colorado Springs, CO 80909

No ATM, 1616 N Circle Dr, Colorado Springs, CO 80909

(719) 473-5962

https://www.pikespeakcu.com/

Open now:9:00 am - 6:00 pm

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About

Membership--- Employees of the U.S. Postal Service Employees of the El Paso and Teller County Governments Employees of Cripple Creek/Victor Gold Mine Employees of Sturman Industries People who live or work in Teller County Employees of Manitou Public Schools, Miami/Yoder Schools, South Park Schools, Big Sandy School District and Cripple Creek/Victor Schools Members of the Postal Customers Council of Southern Colorado (Southern Colorado mail recipients) Several other select employee groups enrolled as "SEGs" Families and relatives of all of the above groups If you are not sure if you are eligible to join the credit union, please call (Colorado Springs) or (Woodland Park).

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3.1
47 reviews
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  • 43 Reviews3.2Google
  • 2 Reviews1.0Yahoo! Local
  • 1 Review5.0Insider Pages
  • 1 Review2.0Yellow Pages
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Pikes peak M. on Yellow Pages

6 years ago

09/09/2014, 12:26 PM
I will try not to be too negative here.. I'm still a client of PPCU even sometimes I am wondering if it's time to leave.. Well, first experience was not good at all. A woman who was opening an account was very rude. But I still registered an account and decided to give it a try in spite of one stupid employee. I mostly use online banking services and as long as it is functioning well I am not coming to the offices. And online banking works just fine, convenient and reliable. Then I had to call and ask for a replacement card and since then it was pretty nightmarish.. I ordered one card and was told it takes 7-11 days to get it. After 2-1/2 weeks called again and this time was told that I have to wait for 3 weeks. Called after 3 weeks and was told that a card was probably lost, so second one was ordered. This time I was patiently waiting for one and half month (!) and still no card. Finally called again and ordered third (!) card. This time I was told about 7-11 days waiting time again. I don't know if it's just my bad luck or their customer service is a joke. But I just can not normally operate without a business debit card. Hope it finally works... If I've read a review like that before choosing a bank I probably wouldn't even consider it. I will give it another try because it's hard to find a good bank and takes time and research.
Mike on Yahoo! Local

9 years ago

05/17/2012, 13:39 PM
The woodland park branch closed my account without speaking to me, without requesting a signature, without any notification whatsoever. I received a cashiers check in the mail. Worst customer service and the worst banking practice I have ever seen.
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A Yahoo Local User on Yahoo! Local

9 years ago

05/17/2012, 03:59 AM
The woodland park branch closed my account without speaking to me, without requesting a signature, without any notification whatsoever. I received a cashiers check in the mail. Worst customer service and the worst banking practice I have ever seen.
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Desirre A. on Insider Pages

11 years ago

08/24/2009, 02:17 AM
Pikes Peak Cu is excellent This credit union is fantastic there are no monthly fees for small businesses or consumer accounts. The staff is very personable and remembers who you are!
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