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PFS Financial Services
- Financial Services
- Jacksonville, FL
About this business
Providing retail installment loans for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. Common Sense Loans at Uncommon Speed. All loans are originated by your local franchise and independent vehicle dealers.
Location details
7033 Commonwealth Ave #1, #1, Jacksonville, FL, 32220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Received a call from a Glen. I didn’t catch a business name. He said he was looking for a person. No last name nothing. I said, “yes and?”, as I was trying to figure out what this person needed. I told him I was not the person he was looking for. He proceeded to tell me I was being smart and proceeding to yell at me and refused to let me speak. He hung up and it finally took two additional phone calls to get him to answer my question about what the name of the business was. I never caught it at the beginning of the phone cal... read more
Business response:
Customer service is very important to our Company and, as such, is a primary tenant of our company Mission Statement. We regret that the reviewer does not feel that she received exceptional customer service from us. We have thoroughly investigated this reviewer’s allegations. Due to privacy concerns, we are unable to provide account related details in our response to this review. It is our understanding that the reviewer has submitted a complaint regarding this matter to our Customer Relations and Dispute Department. We ask ... read more
I have never dealt with this company ever. I’m not sure if someone I know used my number as a contact, but I have blocked the number. I have received multiple calls a day from them. All they do is leave their name and number, no other information.
Business response:
It is our policy to only contact third parties (e.g., customer references) when we are unable to make contact with our customer for a specified period of time and believe that the contact information we have for our customer may no longer be accurate. The purpose of the telephone call is to obtain updated contact information for our customer. It is also our practice to remove from a customer’s account the telephone numbers of any reference who does not want to be contacted by us. If the reviewer will contact our Customer Rel... read more
They call 3 times in the matter of an hour and a HALF. Log your calls so this doesn’t happen! Misty and Manuela just blow your phone up constantly and will call you back. I had a call at 2:35 and then another one at 2:40 and then ANOTHER ONE at 4:14 it’s getting really old.
I received a call from someone name Michael or Vincent S****, when he first called me he said his name was Michael, when I called him Michael, he started yelling at me and said his name wasnt Michael it was Vincent S****. He was very rude, whenever I tried to ask a question he would talk over me and start yelling and then ask me why I am yelling at him. The number he is calling from is from a Tech company it appears. When I told him I was not comfortable giving any information over the phone, he became even more rude, and an... read more
I have never been in contact with this company but they removed $323.00 from my debit card account in 3 separate transaction on July 13, 2023. I have no idea who this company is or who they do business with. I have never had a loan with them or any affiliates.
Security Finance in Broken Bow Ok is the worst...i got 2 inquiries on my credit report that came from them because they havent spokn to me
Sonya at the Kilgore, TX. Office is very Rude. I have been a customer for 10+yrs. I paid off my loan & when I went to renew a new employee was going to renew my loan but Sonya walked in & said to the employee (not me the customer) that she zero out my balance & I already told her I would not give her another loan. Talk to the customer, not your employee.
They keep calling and bugging me for a person who had the number before me. I've had my number for more than 10 years. I've just blocked them, they can talk to my voicemail.
They pulled my credit without my authorization because they hadn’t heard from me in 30 days. They spoke with my family after bombarding them with calls and my family kept them abreast of why I hadn’t been in contact. I attempted to make a payment late March but their employee entered the wrong expiration date and said I had to call back in 48 hours. After that life happened. I work 8-5 which is their business hours and I was in the hospital for a period of time so no, paying a loan was not at the top of my list. They just de... read more
Frequently asked questions about PFS Financial Services
How is PFS Financial Services rated?
PFS Financial Services has a 1.5 star rating with 68 reviews.
When is PFS Financial Services open?
PFS Financial Services is open now. It will close at 5:00 p.m.
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