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PFFCU - Police and Fire Federal Credit Union
- Finance
- Marlton, NJ
About this business
PFFCU’s mission is to be our members’ primary financial services provider, focusing on loans and deposits. We will earn our members’ Trust by providing quality financial products at very attractive prices, delivered with superior Service, Value, and Convenience.
Location details
237 Route 73 South, Marlton, NJ, 08053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
I’ve done business with various banks and credit unions for over 57 years, but my experience with the Police and Fire Federal Credit Union has been by far the most frustrating. I’ve had two car loans through this credit union, and every year I’m repeatedly harassed for proof of insurance—despite having valid coverage. This year alone, I submitted my insurance documents five times. Their QR code system doesn’t work, and even after speaking with their representatives—who directly confirmed my Liberty Mutual coverage—I still re... read more
Very confusing when you walk in. Stand in one line to have them ask you why you are here and they send you to another line. I called and ordered some money which is more than you would be allowed to get from an ATM. After I told the woman why I was there she asked me how much I needed. Not a good question to ask while other patrons are around nor do I feel comfortable telling you the amount in anline with people in it for my safety. After I was sent over to stand in line at the teller and had the transaction complete I was h... read more
Im not able to give a zero. Very unprofessional and rude staff l, I've had better service at the dinner.
Who ever got paid to come up with the idea of 4 people watching you do your banking in a machine instead of them helping you should be fired!! Absolutely ridiculous!!
I recently had a disappointing experience at the Marlton Police and Fire Federal Credit Union, a place I’ve been a member of for years. I went in to get cash, but since I didn’t have a babysitter, I had my young daughter and several bags with me. When I asked for help, the teller told me to use the ATM, which wasn’t feasible with everything I was carrying. Instead of offering assistance, she responded with sarcasm and even said “Have a GREAT day” in a dismissive tone. It’s frustrating to feel unwelcome at a place I’ve truste... read more
Frequently asked questions about PFFCU - Police and Fire Federal Credit Union
How is PFFCU - Police and Fire Federal Credit Union rated?
PFFCU - Police and Fire Federal Credit Union has a 2.4 star rating with 18 reviews.
When is PFFCU - Police and Fire Federal Credit Union open?
PFFCU - Police and Fire Federal Credit Union is closed now. It will open at 8:30 a.m.
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