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PEX Card

4.3

About this business

Location details

462 7th Avenue 21st Floor, New York, NY, 10018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.374 reviews
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A Google User's profile image
A Google User 
3 weeks ago

I had never used PEX before, and after more than 20 years of using another PCard system, I was definitely a little hesitant—and honestly, a bit lost at first! Then I connected with SPENCER LOWRY, and everything changed! Spencer has walked me through every single stumbling block I’ve encountered (and to be clear, the stumbling blocks were mine, not PEX’s!). He knows PEX backwards and forwards and has been incredibly patient, knowledgeable, and helpful every step of the way. I can honestly say that Spencer has made my transiti... read more

Scott Smith's profile image
Scott Smith 
a month ago

We searched for years to find a solution to replace our old receipts-chasing, manual-reconciliation debit card program. We found PEX through the marketplace and were up and running in a little over two weeks. The sync to Blackbaud also pushes the receipts so they are stored in both PEX and Blackbaud. That's very helpful. It's working great for us. 

Jaime Hollander's profile image
Jaime Hollander 
2 months ago

Have only had challenges working with them. After our first transfer, our account was immediately frozen and no one could provide an update on timing for getting the hold lifted. We provided all necessary documentation, but Support would neither release our funds nor help us move the review along, despite having confirmed that morning that our virtual card would be available to use same day. I just keep being told to message the Admin Support email address -- that it's a "back office" and no one has a way to reach out to the... read more

Zoom Dollar's profile image
Zoom Dollar 
3 months ago

We are using PEX since 8 months now and our experience is not good. Poor customer service and millions of declined transactions for no reason. Trying to get support but support takes 2-3 business days to answer. Also, constent banking verification required via PLAID who doesn't work with our bank so we are required to send in bank statements every three months. We certainly would recommend AMEX Fleet One program. Much easier and not so stressful than PEX 

Mariah K's profile image
Mariah K 
5 months ago

This is the worst “gift card” I have EVER had the MISFORTUNE to receive. What a headache! Horrible! Don’t give these out to people! Ridiculous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Zero freaking stars! 

Frequently asked questions about PEX Card

How is PEX Card rated?

PEX Card has a 4.3 star rating with 74 reviews. 

When is PEX Card open?

PEX Card is closed now. It will open tomorrow at 9:00 a.m. 

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