PetSmart's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

PetSmart

4.3

About this business

Location details

6755 Camino Arroyo BLDG 5, Gilroy, CA, 95020, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.3831 reviews
Select a rating
Less's profile image
Less 
3 weeks ago

some of the betta fish were in horrible condition. Some were floating sideways, they looked dead, i checked the cups and they would swim after they felt the movement. i wanted to get panda cory's and they all looked dead, none of them were moving, and if they weren't dead they were 10000% stressed. they had them on the colorful pebbles as substrate. panda cory's do NOT belong on that. they need fine sand. a lot of the tanks had dead fish in them. if u don't believe me go look for yourself. i was there on a saturday. the peop... read more

Archie Amerie's profile image
Archie Amerie 
3 weeks ago

Garbage horrible Service from the the older lady Cashier With glasses Very rude and totally disregards that I’m a paying customer with questions on a dog Bed that are on clearance she not only brushes me off while I’m paying and asking questions to just immediately help the person who is not even in line yet because she is to lazy to check on them for me she just tell me there one somewhere and expects me to know where that is like go Home if your not in mood to work lady 

Samantha (Love)'s profile image
Samantha (Love) 
4 weeks ago

Little animals: cats dogs gunniea pigs… hamsters even ❤️❤️ Theres a grooming area for dogs!!!! So lovely… i was going there and i saw some dogs being washed and groomed. They look so happy… i think they take good care of those dogs… Also. Theres cats for adoption. So lovely and great like they have food and whatnot. Oh also guinnea pigs!!!!! They give them corn and they look nice healthy and clean… pigs taken good care of… thanks for taking good care of the little animals. Some pet stores dont… i think this one does a good j... read more

Jay PandaBoi's profile image
Jay PandaBoi 
a month ago

I was shopping and the older white man that works for you guys with the glasses was approached by a Hispanic man over at the crickets. The man spoke to him in Spanish and the worker rudely responded, “I don’t speak Spanish. You got the wrong country.” Was making the comment necessary? You’re in customer service, that’s not how you go about the situation. The customer ended up looking super uncomfortable by the situation and myself as well. Horrible 

CP-AT Pham-Tran's profile image
CP-AT Pham-Tran 
a month ago

This is a large store with full services that sells a lot of good products for animals 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 831 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 9:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com