Peter Glenn Ski & Sports

Mark W. 

on Yellow Pages

8 years ago

Disappointed: wanted to give a local business, business; however, it was a very poor performance on Peter Glenn's part. Since online retailers have been taking the lion's share of business for everything lately, including ski goods, you would think places like Peter Glenn would step up to the plate with better service, expanded hours, faster delivery, etc. However, the store's delivery policy, supposedly one day, doesn't start until whenever Peter Glenn decides to ship your item. Online pretty much every Website offers two d... read more

Michael S. 

on Yellow Pages

8 years ago

I must say that I was really blown away by the incredible customer service that I received at the North Miami Peter Glenn location. I ordered a spyder ski suit for my toddler online and when arrived, pants did not match. We were leaving skiing in the am and were scrambling for a solution for my son's ski suit. The manager at PG went out of his way and truly came through with "white glove" service like I have yet to see down here in Miami. Thank you guys!! Five Stars! 

tracyhutchinson 

on Yellow Pages

14 years ago

This is probably not the store to visit if you're looking for good deals or knowledgable, friendly customer service. On two occasions, I visited the store and easily overheard complaining about customers by sales persons and management. It was clearly evident the lack of concern and nearly contemptuous attitude toward almost every customer both in the checkout line and sales floor. From what I observed, the uncaring sales staff is likely making negative comments about most customers to other staff when they aren't around and... read more